Effective Date: April 15, 2025
1. Introduction
Welcome to Solu. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our mobile application.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide during registration or use of our services.
- Usage Data: Information about how you interact with our app, including features used, time spent, and navigation paths.
- Device Information: Details about the device you use to access our app, such as device model, operating system, unique device identifiers, and mobile network information.
- Location Data: If you grant permission, we may collect precise or approximate location information to enhance app functionality.
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services.
- Improve, personalize, and expand our app’s features and user experience.
- Communicate with you, including sending updates, security alerts, and support messages.
- Analyze usage patterns to optimize performance and develop new features.
- Comply with legal obligations and enforce our terms and policies.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist in operating our app, conducting our business, or providing services to you, subject to confidentiality agreements.
- Legal Requirements: Authorities or legal entities when required to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the involved parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict certain processing of your data.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at contact@solu.ae
7. Children’s Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
contact@solu.ae
